Shipping policy

Shipping and handling fees depend upon the number of items ordered and the method of delivery selected at checkout.

Based on the level of service requested and proximity to our Distribution Center in Wisconsin, we may use an alternate method to ship your order. Weather delays, mechanical delays or other factors beyond our control may impact delivery times.

PO Boxes
For optimal delivery service, please include both your PO Box number and a physical street address for the shipping address. Orders with only a PO Box in the shipping address can only be sent via USPS and may take up to 12 business days for delivery. If you do not have a physical street address, please contact us at hooplifeonline@yahoo.com for assistance.

Delivery Services
The delivery services available will depend on the shipping address entered at checkout. Business days are Monday-Friday and exclude US Holidays. All orders are subject to complete verification prior to shipment.